Managers are faced with a myriad of difficult choices, but most are unequipped to weigh the risks and liabilities associated with the decisions that surround delicate employee matters. Our goal is to work with the leaders of your organization to give them confidence and strength in this area.
Training Format
We offer a variety of training opportunities for your company to take advantage of. Often, one-on-one training is the most effective format. We will work with individuals to identify areas of strength and weakness, providing a comfortable environment that encourages transparency. At other times, workshops are a better option. Our goal is to meet your needs in the most effective manner possible.
Topics
Over the years we have developed a variety of topics, ranging from safety topics to business communication courses. Each course has been developed to maximize the learning experience and to empower the participant to walk away better equipped to deal with the challenges that are faced in the workplace. Whether you need to meet the California requirement of Supervisor Harassment Prevention Training or a refresher on how to hold a difficult conversation, we are likely to have a solution. If not, we can develop materials based on your unique needs.
A Sampling of Our Courses:
SUPERVISOR TRAINING:
► HUMAN RESOURCES 101
- Interviewing applicants:
Keys to making a sound hiring decision.
- Giving the applicant a positive impression of you and the company
- Describing the position and position requirements
- Gathering information that will help you make a sound hiring decision
- Doing all of the above in a way that is legally correct
Includes a Guide to Pre-employment Inquiries and a customizable Interview Guide
- Employee Screening:
How to prevent negligent hiring by identifying potential threats to the company.
- Reference checks
- Background investigations
- Responding to “hits” on a background investigation
- Pre-employment drug testing
- Pre-employment physical exams
- Employment Relationship:
Guidelines for properly paying employees and avoiding costly wage and hour claims.
- Exempt status
- Minimum wage
- Overtime
- Calculating the “regular rate of pay”
- Workweek
- Make-up time
- Seventh day rule
- Split shifts
- Meal and rest periods
- Meal period penalties
- Payroll deductions
- Uniforms, tools and equipment
- Leaves of Absence:
How to manage Family and Medical Leave and Pregnancy Disability Leave.
- Types of leave
- Who is eligible for leave
- Length of leaves
- Pay and benefits while on leave
- Replacing an employee on leave
- Supervisor responsibilities
- Disabilities in the Workplace:
Review of an employee’s rights and a supervisor’s responsibilities.
- What is a disability?
- Review of ADA/FEHA
- Protections for disabled workers
- Reasonable accommodation
- Supervisor responsibilities
- Coaching and Disciplinary Actions:
Increase employee success and reduce needless terminations.
- The value of open discussion and coaching
- Setting and communicating expectations
- Providing feedback when an employee does not meet these expectations
- Taking corrective steps if the employee’s performance and behavior do not improve
Includes Employee Coaching Form and Tips on Holding a Difficult Conversation.
- Harassment and Retaliation:
Creating and maintaining a harassment-free environment.
- Identifying harassing behaviors
- Stopping harassing behaviors
- Responding to harassment complaints
- Preventing retaliation
- Personal liability
- Terminate Right:
Weighing the risks of a termination decision.
- State and federal laws to consider
- Reviewing the employee’s personnel file
- Making the final decision
- Planning your communication
- Preparing the separation documents and final paycheck
► AVOIDING DISASTERS
How to Avoid Common Employment-Related Lawsuits
- Steps an employer can take to avoid the following lawsuits:
- Sexual Harassment
- Disability Discrimination
- Whistleblower Retaliation
- Meal and Rest Period Violations
- Age Discrimination
- Family Leave and Pregnancy Disability Leave Violations
- Wrongful Termination
► WORKING WITH EMOTIONAL INTELLIGENCE
- Developing Personal and Social Competence:
A key measure of our ability to succeed in business is how well we handle ourselves and each other.
► SEXUAL HARASSMENT PREVENTION TRAINING
- Preventing Sexual Harassment in the Workplace:
Train your supervisors how to identify problems and seek help before morale is damaged, productivity is impacted and a lawsuit is filed.
Our training is in compliance with the AB 1825 requirements mandating supervisors to receive 2 hours of interactive training every 2 years, and within 6 months of their hire date.
► DEVELOPING EFFECTIVE WORK RELATIONSHIPS
- Play Well With Others:
How to create a positive work environment.
- Conflict Resolution:
Team building exercises for every staff.
- Keys to Holding a Difficult Conversation:
An effective conversation can make the difference between success and failure for an employee.
- Effective Business Communication:
The basics of creating correspondence, avoiding common errors, and overcoming writing weaknesses.
► SUPERVISOR SUBSTANCE ABUSE PREVENTION TRAINING
- When to Test an Employee for Illegal Substances:
How to recognize early warning signs; the role of performance management in the testing decision.
► OFFICE ERGONOMICS
A Guide to Healthy Computing
- The Ergonomic Keys:
Proper chair adjustment, low-risk postures, and organizing job aids for efficient movement.
► SAFETY MEETING MATERIALS
- The 15 Minute Safety Meeting:
Over 75 topics and handouts for most industries.
- Fire safety
- Chemical safety
- Employee safety responsibilities
- Hand and power tools
- Machine guarding
- Protective equipment
- Preventing slips and falls
- Back safety
- Office safety
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