Worklio FAQ

Worklio FAQ

​Employee Help

Q1. How do I navigate to the correct technology portal to view my pay stubs?

A1. Please see - Worklio - FAQ - Viewing Check Stubs.

(Spanish Version)​​​

​Q2. What do I do if I forgot my Username for my Worklio Employee Portal?

​​A2. Your Username will be the email you used during onboarding unless you had us change it. If you cannot recall your username please reach out to ​reception@single-point.com or call ​559.625.4800 for assistance. ​​​​​​​​​

​Q3. What do I do if I forgot my password for my Worklio Employee Portal?

​​A3. Please see - Worklio - FAQ - Forgot Username and Password.

​(Spanish Version)​​​

Q4. How do I make changes to my direct deposit or tax setup?

​A4. You will want to reach out to our payroll department at payroll@single-point.com to assist you in making the change.

​Q5. What if I've never been set up with an employee portal?

​A5. Please reach out to ​reception@single-point.com or call ​559.625.4800 to assist you in getting setup up.

Q6. Is there a reference guide or instructions on how to complete onboarding?

A6. Yes, you will want to refer to the Employee Onboarding Instructions.

​Q7. ​​​​​​How do I download my W-2?

​A7. ​You will want to refer to the following instructions: ​​​​​​

Worklio FAQ

Client Help

​Q1. How do I find my payroll invoices?

​A1. ​You will want to refer to ​​​​​​the following instructions: Worklio - How to View Payroll Invoices.

​(Spanish Version)​​​

​Q​2. ​​​​​​​How do I access my payroll reports?​​​

​A2. ​​​​​​​You will want to refer to the following instructions: Worklio - How to View Payroll Reports.

​(Spanish Version)​​​

​Q3. How do I create and select a report layout? 

​A3. ​​​​​​​​​​​​You will want to refer to the following instructions: ​Worklio - How to Create a Report Layout & Worklio - How to Select a Report Layout

​(Spanish Version)​​​

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